Effective Date: May 27, 2024
This Shipping Policy details the shipping methods and costs for orders placed on the Intolatex website (https://intolatex.com).
Order Processing
We strive to process and ship all orders within 3 business days of receiving them. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Options and Costs
We provide the following shipping methods:
- Standard Shipping: Our most cost-effective option, typically delivering within 16 business days. The cost is determined by the weight and destination of your order.
- Expedited Shipping: A faster option, generally delivering within 9 business days. The cost for expedited shipping is higher than standard shipping.
- Free Shipping: Occasionally, we may offer free shipping promotions. Eligibility for free shipping will be clearly indicated on the product page or at checkout.
Shipping Restrictions
Currently, we only ship to addresses within the United States and do not deliver to APO/FPO addresses.
Order Tracking
You can track your order using the tracking link provided in your shipping confirmation email.
Delivery Estimates
The delivery times mentioned above are estimates and may vary based on your location and the carrier’s schedule. We are not liable for delays caused by the carrier or unforeseen events.
Damaged or Lost Shipments
If your order arrives damaged, please contact us immediately at info@intolatex.com. We will assist you in resolving the issue. If your order is lost in transit, we will contact the carrier to investigate. Once the carrier confirms the loss, we will either resend your order or issue a full refund.
Changes to This Shipping Policy
We may revise this Shipping Policy periodically. Any changes will be posted on the Website. Please review this policy regularly for updates.
Contact Us
For any questions regarding this Shipping Policy, please contact us at info@intolatex.com.